Vrácení zboží a reklamace

How to return goods within 14 days?

Have you changed your mind or would you like to exchange your purchase for another product?
You have the right to withdraw from the purchase contract within 14 days from the day following receipt of the goods and return or exchange the product.

You can return the goods in two ways:

1️⃣ Fast return via RETINO 

You will need:

• your order (invoice) number
• the email address used for your order

RETINO will guide you through the entire process step by step.